Had to repair my neighbour's boiler this week. An expensive repair that could have been avoided if he had not neglected to have his boiler serviced annually. Modern boilers DO need an annual service. The vast majority of our customers get an email and a text 2 weeks before there service is due so there are no excuses.
Last week we were joined by Jack Hamlyn a local lad from Benfleet who is studying at Prospects college in Basildon. We have supported prospects college for over 10 years and we were pleased to have Jack along with us and to give him some work experience.
Last week was hellish for many homeowners who found their boilers stopped working due to frozen condensate pipes. Thankfully this applied to very few of our customers as we install them to manufacturers instructions. We did however take literally dozens of calls at ALL hours from non existing customers asking for help. We were not able to visit them, but helped many out over the phone by telling them how to unfreeze their pipes. Below are a couple of the reviews that were left afterwards on Checkatrade.com
Look out for Worcester the cat who will hit our TV screens from Monday 12th February.
Unfortunately I spotted an error when I went to collect our second van from the sign writers. Can you spot the error?????
Really pleased with the new look to the rear of our vans. This should certainly catch the eye of motorists behind us.
We are delighted with the new showroom sign and can't wait to get it illuminated. We are now clearly visible to thousands of people driving in and out of Southend on the A127. We are now working closely with Worcester Bosch to get the showroom fitted out.
From now until the end of February 2018 we are able to offer a 10 year comprehensive no quibble parts and labour guarantee on every Worcester Bosch boiler we fit.
Today we moved premises from the Dragon Enterprise Centre off Progress Road to 77 Prince Avenue, Southend. Our new base/showroom on the arterial A127 will make us far more prominent to people in the SS area. We are hoping to have our Worcester Bosch gas showroom completed by the end of January 2018. As always we strive to be the obvious choice destination for anyone in the area who is looking to have a quality and reliable Worcester Bosch boiler fitted.
Today the results of the annual Which? boiler survey were published. For the eighth consecutive year Worcester Bosch boilers came out clearly on top. Vaillant have slipped from second to third place in the 11,000 homeowner survey.